FAQ

Why should we choose Brainiac to design our site?

Choosing us means you will be choosing a company that cares - a company that values loyalty and trust and has a caring attitude about its clients and its business dealings. We have put together many sites and webpages over the years, and those sites have set out what they were designed to do. Creating websites is a great challenge for us, and we love that challenge. We always aim to do our best to get your site up and running as quickly as possible, and we pride ourselves on our accomplishments. If you would like to view a selection of our customer feedback comments, then you can see why it makes sense to trust us with your site project.

How do you define a web page?

To us a webpage is a page that generally will viewable in your monitor. However, that does not necessarily mean that it cannot be longer, and include scrollbars to the right hand side. Unless you have a television size screen, it would be pretty impossible to create a page that never needed scrolling (unless of course you wanted just a logo). So a webpage to us is the content that is aimed for that page. An example is this page. It will have scrollbars undoubtedly, but why spread it over "several" pages just so I don't need to use my mouse-wheel!

How long does it take to design a website?

The timescale will depend on many factors, such as how much work are we currently covering, do we need to keep reviewing and altering page designs, and other factors that may crop up. Generally speaking, if the client has a clear idea of what they want, and we receive the necessary additional images and information from them, that they would like to appear on their site, we can probably turn it around in two to four weeks. Sometimes however, a site may be more complex, and it might take longer, but generally speaking the basics of a website can be done within 35 days.

Will I need to meet you to discuss anything?

In the majority of cases, there is no need for you to do this. Most of the work (especially if we are creating sites for people who are not local to us) is undertaken by means of email communications, perhaps phone calls, or even using Skype or MSN. Yes we have been visited by clients, or visited them, and held discussions face-to-face, but this is not a necessity, unless of course you want to pay for our travelling costs in which case we would gratefully accept.

Once my site is designed what happens next ?

Once your website is up and running we can offer you a full support package designed to help maintain and update as required certain elements of your website. Basically we can act as "agents" for your site, taking care of further updates, additional modifications if required, and report back to you on page rankings, visitors and the like. If we are taking care of your hosting for you, it makes the support even easier.

Do I need to keep my site with you forever?

Once we have designed, and uploaded your website to either our servers, or a hosting company, one of your choosing, we of course would love you to stay with us. Having continuity with one person, or a company, can be really beneficial (providing of course you are happy with our services), and if there are changes that need to be made at a later date, it's easier if you and us are familiar with what is going on. However, you may wish to decide to move away from us, in which case this is acceptable, but we will not be able to obviously offer further support, email or hosting benefits that you may have previously enjoyed. Also, we cannot guarantee that all hosts offer and can deal with different "background" coding, especially how they work on Contact Forms and the such. Although you will own the completed site though, we will still retain the copyright on our design, or any images supplied by us, or any software incorporated on the site.

Will my website be search engine friendly?

When we create websites, we always aim to keep them search engine friendly. We take time to include many background details that will help the search engines locate your site as quickly as possible, and we also add your site to search engines to generate as much coverage as possible. Do not be fooled into paying large sums for so-called "guaranteed" search engine listings. Most search engines work is done by "bots", in other words, non-humans. So it takes a bit of time (about 4 to 8 weeks on average) but we have always found our sites show up very quickly on the most popular search engines.